Privacy Policy

1. Scope & Commercial Governance

This Privacy Policy outlines how Skyline Aluminium (referred to as "the Company", "We", "Us", or "Our") collects, manages, processes, and protects personal identity details, industrial procurement technical data, and project documentation. This policy applies across all digital touchpoints, site measurement consultations, and commercial contracts executed within the United Arab Emirates and international B2B buyer channels.

As a leading engineering and fabrication entity based in Industrial Area Al Sajaa, Sharjah, we maintain strict non-disclosure compliance regarding client architectural blueprints, structural calculation reports, CAD files, and proprietary commercial pricing.

2. Information We Collect from Procurement Partners

To deliver accurate BOQ (Bill of Quantities) estimates, engineering shop drawings, and structural glazing installations, we collect specific categories of professional and technical data:

A. Project & Corporate Identification Data

• Corporate entity name, trade license references, and official representative contact details.
• Direct email addresses, telephone numbers, and site delivery addresses across all 7 UAE Emirates.
• B2B buyer credentials, billing metadata, and Tax Registration Numbers (TRN).

B. Engineering & Architectural Specifications

• Architectural elevation layouts, CAD drawings, elevation wind-load specifications, and opening schedules.
• Thermal break profile preferences, glass thickness requirements (6mm to 12mm, laminated, or double-glazed IGU), and custom powder-coating RAL finish codes.
• Site measurement coordinates, floor levels, structural substrate conditions, and access permits.

C. Automated Telemetry & Analytical Logs

• IP address, browser specification, device environment, and network telemetry for cybersecurity monitoring.
• Anonymized navigation metrics used strictly for optimizing web performance and user experience.

3. Legal Basis & Purpose of Data Processing

All data acquired during pre-contractual inquiries, fabrication phases, or post-installation handovers is processed strictly under legitimate contractual necessity and statutory compliance:

• Quotations & Engineering Calculations: Evaluating structural spans, wind uplift parameters, profile weight limits, and issuing commercial BOQs.
• Factory Fabrication & Assembly: Coordinating cut-lists, glass tempering orders, CNC machining routines, and powder-coating batch scheduling in our Al Sajaa facility.
• On-Site Delivery & Installation: Managing logistics, site access passes, installation crew deployment, and HSE safety protocols.
• Legal Compliance: Meeting UAE commercial accounting guidelines, tax compliance, and municipality engineering audit requests.

4. Project Confidentiality & B2B NDA Protection

Skyline Aluminium enforces rigorous data isolation measures. We acknowledge that architectural plans for commercial towers, luxury private villas, retail chain shopfronts, and industrial warehouses represent intellectual property.

We do not sell, lease, trade, or publicly distribute client drawings, project specifications, or contact databases. Disclosure of technical information is limited strictly to internal production engineers, direct installation crews, and authorized project consultants under contractual non-disclosure conditions.

5. Storage Security & Infrastructure Integrity

We implement multi-layered physical and digital security controls to protect technical assets against unauthorized access, data breach, or alteration:

• Encryption: TLS/SSL protocol encryption across all website data transmission pathways.
• Access Limitation: Role-based digital security restricting project archives to assigned project managers and production heads.
• Physical Security: Server storage and physical project files housed in secured administrative facilities in Al Sajaa with 24/7 monitoring.

6. Cookie Policy & Web Telemetry

Our digital platforms utilize functional session cookies and core technical performance trackers. These cookies allow our web infrastructure to deliver fast loading times, safe session handling, and precise rendering of product libraries across mobile and desktop devices.

Visitors may manage or block cookie files through individual browser preference controls; however, disabling critical operational cookies may impact site functionality.

7. Document Retention & Overseas Client Rights

Technical project records, warranty documentation, and structural calculations are archived for a period corresponding to structural system lifecycle guarantees (typically 5 to 10 years). This retention ensures we can provide hardware replacements, glass upgrades, and maintenance support seamlessly.

Overseas procurement partners, main contractors, and property owners possess statutory rights under applicable privacy laws to:

• Request a copy of archived corporate and technical contact records.
• Request correction of inaccurate site or project administrative data.
• Request full deletion of non-essential marketing metrics, subject to legal accounting retention duties.

8. Corporate Governance Contact Information

For inquiries regarding data protection policies, non-disclosure agreements, or to request record updates, contact our administrative office: